3G2
Goal control
Key role(s)
Objectives
Set up a follow-up of the objectives set in order to monitor their achievement
Benefits
Being able to capitalize on successes and readjust in case of problems
Whether they are application-specific or more global objectives, monitoring must be put in place to control them. The idea is therefore to carry out a complete FinOps reporting including :
- IT indicators for measuring effectiveness
- Business indicators for measuring the impact of items that affect company margins
The above examples show an overall increase in overall costs but :
- On the one hand, a decrease in accounting and storage costs...
- On the other hand, lower costs per transaction and per user.
That means we're good! If unit costs are falling but overall costs are rising, it means that business volumes are increasing and so are margins!
